BACS Payment Process for Orders

Q: Can I pay for my order by BACS? 

A: Yes, you can pay for an order by BACS transfer if the total order value is £100.00 or above. If your order is less than £100.00, you'll need to pay by card or PayPal.

Q: When will my order be processed if I pay by BACS? 

A: We can only book or process your artwork once the BACS payment has reached our account. The turnaround time for your order will only begin once the payment is received and your artwork has been approved.

Q: How do I arrange a BACS payment for my order? 

A: To arrange a BACS payment, please follow these steps:

1. Provide us with your email address and billing address on your account
2. Give us the full specification of your order (for website prices) or your saved basket number so we can confirm the price.
3. We will then fill out a form with all the relevant details, including:
   • Your billing address
   • Saved Basket reference/website price
   • Date
   • Our representative's name (so we know who arranged it)
   • Full job specification (to confirm you're paying for the correct job)
   • Turnaround time
   • Price
   • VAT (if applicable)
4. We'll save this as a PDF and send it to you.
5. Please inform us once you've made the payment. 
6. Once the payment is confirmed as received, we'll book your order onto the system and confirm your order reference number.

Please ensure the BACS payment details you use are the most current ones, specifically those marked as "correct as of March 2024," to ensure your payment goes to the right place.