Blank Product Orders: Your Questions Answered

Created by Sharon Lazenby, Modified on Mon, 23 Jun at 3:07 PM by Sharon Lazenby

Q: What does it mean to order "blank work" from you?

A: "Blank work" refers to products we supply without any printing. Clients often request this when they want to use our specific paper stocks for their own printing or for items that will be written on, like notepads. A common example is continuation sheets ordered alongside letterheads, which clients use as blank follow-up pages.


Q: How do I order a blank product?

A: Here's the process for ordering blank products:

  1. Client Request: You (the client) contact us to ask for a blank product.
  2. Specification: An Account Executive (AE) will take the full specifications of what you need.
  3. Quote Request: The AE will then raise an internal quote request ticket.
  4. Quote Generation: An Account Manager (AM) will prepare the quote, removing the print cost and noting that the job is for "finishing only."
  5. Client Approval: Once you approve the quote and wish to proceed, the AE will book the job, ensuring the 'Job Type' is set to 'Finishing Only'.
  6. Production Notification: The AE will raise an internal ticket under 'Finishing Only' to advise that the job is booked and needs to be cut and dispatched.
  7. Dispatch: Our production team will cut the product to size and dispatch it to you.

Q: What products can I order blank?

A: Essentially, we can supply almost any of our products in a blank format, allowing you to utilize our range of stocks.


Q: How much will I save by ordering a blank product?

A: While there will be some saving, it's important to note that the majority of a job's cost comes from the raw materials like the stock itself and packaging. Therefore, the saving for unprinted products won't be as substantial as you might expect, as the cost of the materials remains.



Continuation Sheets: Process and Pricing


Q: What is a continuation sheet?

A: A continuation sheet is a blank piece of paper designed to perfectly match a client's existing letterhead. It's used when a document extends beyond the first page, providing a consistent look without needing the full letterhead design repeated.


Q: Do you offer a discount on continuation sheets since they're unprinted?

A: No, we don't offer a discount for continuation sheets being unprinted. Even though there's no ink involved, these sheets still go through our full production process, including crucial finishing steps like cutting to size and packaging.


Q: How do I place an order for continuation sheets?

A: You'll need to book continuation sheet jobs manually by following these steps:

  1. Gather Specifications: Get the full details from the client, including the desired quantity and specific stock (paper type).
  2. Price Confirmation: Input these specifications into our "letterheads" section to get the price, then confirm this price with the client.
  3. Book the Job: Place the order in SAMS as a normal letterhead.
  4. Verify in OTIS: Double-check that the order has correctly transferred to OTIS
  5. Raise a Ticket With Artwork: Submit a ticket to the Artwork Inbox, noting it as to be processed as blank and sent STP


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