Saved Cards-New

Here's everything you need to know about how clients save and manage their card details on their accounts.

How do clients save a card to their account?

When a client reaches the payment section of their order, they'll see an option to add a new card. Alongside this, there's a small tick box they can select to save that card for future use.

What happens with their saved card details?

Rest assured, your clients' details are completely safe and secure. We cannot access their full bank details as they are encrypted on the website.

For our internal team, the saved details will be available in SAMs, though only the last four digits of the card number will be visible. This allows for manual orders to also be paid using the saved card. When using a saved card, the client will simply need to confirm their CVC code (the three or four-digit security code on the back of their card).

Can clients delete their saved cards?

Yes, absolutely! Clients can easily delete their saved cards from their account. They just need to go to My Account > Account Settings. At the bottom of that page, they'll find all their saved cards with a 'Remove Card' option next to each one.

Can clients edit their saved card details?

No, for security reasons, clients cannot edit existing saved card details. If they need to update any information, they would first need to delete the old card and then add a new one with the correct details.